TCG Communications (TCG) is Mountain Cat Intelligence’s outsourced internal IT helpdesk. TCG has structured five service programs designed to provide reliable, dependable, and resilient solutions using the industry's best practices. TCG utilizes the expertise of Genesis Hosting Solutions as the data center hub for IT Security and function. TCGVoice, is the communications service for Mountain Cat Intelligence that changes with the trends but keeps the systems as familiar as possible for the end user. TCGConnect is a multi-device service that includes the wireless and wired connections for Mountain Cat Intelligence as well as the software rules to ensure the Internet connection is reliable, safe, and resilient.